Printing Guide

FAQ

Materials

PLA

Nylon

Carbon Fiber

TPE

Conductive

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Printing

Printer Types

Design

Modelling Tools

Autodesk Inventor

Thingiverse

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Frequently Asked Questions

If your question isn't answered here, just ask us!

What does McMaster 3D Printing do?

What materials/colours can I print in?

How strong are the parts?

What is the maximum print size?

What is the resolution of the printers?

Can I print parts with 2 materials?

How long does it take to print my order?

How much will it cost?

What is Digifabster?

How do I pay for my order?

How much does shipping cost?

Where do I pick up my order?

When can I pick up my order?

Where can I find models to print?

Can you help design my part?

  • What does McMaster 3D Printing do?

    McMaster 3D Printing is a 3D printing service, where you can upload your models and have them printed quickly and affordably. We are able to support your project from beginning to end, from assisting with the design phase, to material selection, and printing your parts; whether it's one unique print or 100 custom parts.

  • What materials/colours can I print in?

    Check out our materials page for info on our currently available materials and colours.

  • How strong are the parts?

    We have provided strength data for each of our plastics on the materials page. Part strength is heavily dependant on part geometry, material selection, and infill (how solid the part is internally). We use FFF printers, which can produce strong parts suitable for end use. Let us know your requirements when you submit your order and we can work with you to meet your specifications.

  • What is the maximum print size?

    The maximum single object we can print is 220 x 300 x 170 mm, or about 8.5 x 12 x 6.5 inches. If your part is much larger than this, we can help you split the model into smaller parts that can be assembled later.

  • What is the resolution of the printers?

    Z axis: Typically 0.2 mm layers, 0.1 mm if required.
    XY plane: 0.6 mm nozzle restricts features in the XY plane to about 1 mm. Try to make features like walls at least 2 mm thick.

  • Can I print parts with 2 materials?

    Currently we don't offer multi material printing. However, it's easy to print different parts in different materials and combine them. For examples, check out our gallery for prints like Mohammed Al Aryan's wheels, where he printed the wheel in PLA and the tire in rubber TPE.

  • How long does it take to print my order?

    We are able to print most orders within 2 days of payment. If your model is not properly prepared for 3D printing, there may be delays, so place your order early to give yourself extra time. For larger orders of hundreds of parts it may take a week or so. If you have a deadline, let us know and we'll do our best to meet it.

  • How much will it cost?

    Cost depends on the volume of the part and material choice, and also includes a $5 startup fee. You can find out exactly how much your order will cost by clicking on the 3D Print button at the top of the page, uploading your models and choosing a material.

  • What is Digifabster?

    Digifabster is an E-commerce platform for 3D print bureaus. We use Digifabster on our website to provide instant quotes, and manage your order from the moment you place it to when it's picked up or delivered. It also handles payment processing and shipping information.

  • How do I pay for my order?

    We accept Paypal for orders created through Digifabster. We also accept cash on pickup.

  • How much does shipping cost?

    Shipping will be calculated once your order is created, if required. Depending on the size, it typically costs $5 - $10 to ship your order around Southern Ontario.

  • Where do I pick up my order?

    We offer pickup in the McMaster University Student Center. If you have an office on campus, we can deliver your parts to your door for free. If you aren't familiar with the Mac campus, we recommend shipping via Canada Post, as some customers have had difficulty with finding parking, finding the Student Center, etc.

  • When can I pick up my order?

    Once your order is done printing, we'll let you know and arrange a pickup time that works for you. One of our customer service reps would be happy to meet in between classes or work around your busy schedule; we're very flexible.

  • Where can I find models to print?

    Try Thingiverse, YouMagine, GrabCAD, or CGTrader, or try Googling to find specific .stl models. For creating your own designs, check out our page on Modelling Tools.

  • Can you help design my part?

    Of course! We are happy to provide free consultation throughout your project. We can tell you what works, what doesn't, provide advice, and generally make sure your designs are ready for 3D printing. If you'd rather us design and model a part for you, contact us for more information.